Bill Holden, DDS, FAAID, DABOI/ID: No financial relationships to disclose
Practices offering high end treatment will often have a "Treatment Coordinator" as part of the team. But what does this title really mean? What does someone in this role typically do that is different from a dental receptionist? This presentation will review some of the differences and suggest some skills, tips, and tricks that any staff member can use for coordinating patient care, regardless of their official title.
Learning Objectives:
Examine some of the tasks typically performed by a treatment coordinator
Learn how different styles of practice require different support
Learn tips and tricks for discussing treatment with patients
