Pasadena, California, United States
Denise Williams-Jones, RDA is a Customer Service Consultant, Speaker, Author, Humanitarian, and Founder of Next Level to Success. She started in the dental field in 1995, with roles including chairside assistant, inventory and supply manager, team trainer, scheduling coordinator, financial coordinator, marketing liaison, community outreach, and front office lead.
Denise consulted for the American Dental Association as part of the Dental Team Hub Advisory Group for Practice Management. She is a Crown Council and Speaking Consulting Network member. She has designed continuing education courses for the ADA and AAOMS. She graduated from two highly respected dental practice management training programs and holds several certifications in Phone Training, Maximizing Patient Flow, Treatment Case Acceptance, and Delivering Exceptional Customer Service concerning patient care.
Denise believes results happen when training starts with an organized yet friendly environment and has a track record of noticeable performance growth with the practices she has worked with.
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How You Can Help Your Doctor Put Together and Keep A 5-star Team (142)
Friday, November 15, 2024
2:30 PM - 3:30 PM ET